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F.A.Q.

How to shop online?

Once you're done shopping, checking out is easy and secure. You may always view the items you have added to your Shopping Bag by clicking the "Shopping Bag" button on the top right of any page. You may also checkout by clicking on the "checkout" hyperlink located on any item detail page. Once you are viewing the contents of your shopping bag, you may adjust quantities in your bag by changing the number to the right of items, and then by clicking "update bag" after all quantity adjustments have been made.



Does Goldbarkicks Sell Authentic Merchandise?

YES. YES. & YES. We probably get asked this question 1000 times a day. It doesn’t do our growing brand any good to sell you or deal with any counterfeit, variants, or grade b sneakers. We appreciate your business and want you to continue providing you with the kicks you love. We offer 100% refund policy on most items incase something were to slip by us! To date, Goldbarkicks has never had an issue and we look forward to keeping it that way. We also inspect every shoe that comes our way. Thats why we only accept consignments if they are shipped to us first! We do the work for you!


How do I checkout?

Once you are ready to checkout with the items in your shopping bag, click on the “checkout” button in your shopping cart. Be sure to select your country (left side of shopping cart), if you have issues checking out.

Based on the contracts and relationships we have with our vendors, the merchandise sold on our site is intended for personal use only, and not for resale. We reserve the right to cancel orders that appear to be for resale purposes.


Item availability

Although we make every effort to keep sufficient stock of items listed on our site, occasionally we do sell out of certain products. If we are out of stock on an item that you've ordered, we will notify you via e-mail or tracking numbers will be added direct to your paypal account. If you order an item and it is out of stock, please give Goldbarkicks at least 5 days to fill your order from another source. If we are unable to fill the order we will refund your payment. Since our website is based on consignment we get new items often. You never know when something you love will be posted. We encourage you to check back often


Which Payment Methods do you accept?

We accept PayPal and the following credit cards: Visa, Master Card, and American Express. However, NYC Residents requesting deliveries, must pay in advance.


How can I track my order?

You will receive an order confirmation once your order has been successfully transmitted. In addition, a shipping confirmation e-mail will be sent once post to your paypal account once your item has shipped. This confirmation will include the tracking number for your package. You may check the status of your order at anytime by logging in to your paypal account.


When will my order will shipped?

Orders placed Monday-Friday before 11 PM EST will begin processing for the following day, excluding holidays, and usually ship within 1 business day pending availability and credit verification. All orders placed after 11 PM EST will begin processing the next business day. Orders placed on Friday after 11 AM EST will begin processing on the following Monday. We will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional identification provided for credit verification. We do not offer Saturday delivery. *DELIVERY TIME DOES NOT INCLUDE SATURDAYS SUNDAYS OR HOLIDAYS


How can I speak with a Goldbarkicks Representative?

Our customer service number is (516) 406-9844. Texting the number will allow for a faster response, or leave us a voicemail. Hours of operation Monday Through Saturday 10am to 6pm Est. Sunday 11pm to 7pm.